Electronic Communications Policy

Version 1.3 · Effective October 20, 2026

This Policy governs email and other communications sent by MSP Target or initiated by users through MSP Target.

Service communications

By creating an account, you consent to receive electronic records and operational messages such as verification, password reset, invitation, security, integration, billing, workflow, and policy notices. These are part of the Service and may be required while your account remains active.

User-directed communications

MSP Target can prepare a draft for use in your own email application and, where enabled, transmit an approved registration, campaign, invitation, CSV delivery, profile-manager invitation, or similar message through a configured provider. A platform transmission occurs only through an authorized workflow and does not prove delivery, receipt, consent, registration acceptance, or a commercial relationship. Before approval, you must verify the recipient, sender identity, subject, content, customer authority, attachments, and commercial route.

Consent and identification

You must have an applicable lawful basis and comply with CAN-SPAM, TCPA, CASL, GDPR, and other rules that apply to the recipient, message, and channel. U.S. commercial email requirements apply to business-to-business messages as well as consumer messages. Commercial email must use accurate routing and subject information, clearly identify its commercial purpose where required, include a valid postal address, provide a working opt-out mechanism, and honor opt-out requests within the required period. Calls and texts may require a different and often higher level of consent; MSP Target email authority does not authorize calling or texting.

Invitations and referrals

Invite only people with whom you have a legitimate business relationship or reasonable basis to believe the invitation is welcome. Referral links and QR codes may attribute scans, submitted forms, invitations, onboarding, and paid conversion to the referring user. MSP Target does not need to expose the permanent referral code to platform administrators to report those statistics.

Partner introductions

Partner Discovery is for relevant, individual business introductions—not list building, harvesting, automated prospecting, or mass messaging. MSP Target limits request volume, keeps the recipient’s email private before consent, and allows recipients to decline or block requests. Attempts to evade these controls may result in suspension.

Suppression, delivery, and tracking

We maintain suppression and complaint evidence where needed to honor opt-outs and protect recipients and sender reputation. Provider events may identify accepted, delivered, opened, clicked, bounced, complained, and opted-out activity. These measurements can be incomplete or inaccurate because of privacy tools, security scanners, forwarding, caching, and client behavior. Provider acceptance is not proof of delivery or human receipt; an open or click is not proof of interest or consent.

Limits and suspension

We may impose sending limits, staged releases, test requirements, approval gates, or emergency pauses. Messages may be delayed or blocked for compliance, reputation, security, configuration, or provider reasons. Repeated bounces, complaints, unauthorized lists, or evasion of suppression may result in suspension.

Contact

Questions and opt-out concerns may be submitted through support.